The Bahamas Weekly    
Community Last Updated: Feb 17, 2012 - 4:57:42 PM


Kerzner Announces Annual Employee Appreciation Awards: Celebrating Bahamian Hospitality
By Kerzner International Bahamas
Feb 11, 2012 - 12:36:58 PM

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(left to right): Sr. VP of information Technology Bernard Gay, winner Sr. Director of Laundry and Valet Operations Dale Marche and Sr. VP of Food and Beverage Ian Reid.

Paradise Island, Bahamas - From the red carpet arrivals to the jumping after party, this year’s Crystals Diamond Awards, Kerzner’s Annual Employee Appreciation Awards Ceremony, proved to be an unforgettable experience! Hosted by Edward Fields, Senior VP of Public Affairs and Beverly Saunders, VP of Organizational Development, the culturally-inspired gala affair, themed ‘Celebrating Bahamian Hospitality’, featured a mix of all things Bahamian and some things we Bahamians just love, and if nothing else, it was laugh out loud funny! 
 
Honourees, nominees and those simply attending the ceremony were greeted at the door by two lovely little ladies dressed as Bahamian straw dolls. Once inside the beautifully decorated Atlantis Theatre, steel pan music from Chippie and The Boys kept the theme alive. That act was followed by the acapella-sounds of the Dicey Doh Singers, and lastly the unique sounds of Tony Seymour and Silbert.
 
And then it was time to begin. Kicking off the event was the singing of the National Anthem and a prayer. Then with their usual jokes and little anecdotes, and a few dance moves to boot, the Hosts formally recognized the 20, 30, and 40 year honourees. Over 100 dedicated and long serving employees were honoured for their efforts in providing good ol’ Bahamian hospitality. Among them, Senior Vice President of Administration, J. Barrie Farrington.
 
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40 year honouree JB Farrington

“Forty years – many times when I speak to some employees I say I’ve been here longer than you’ve been alive,” said Farrington as he addressed the audience, telling those in attendance to look to the future and to ensure that Atlantis’ legacy is one of greatness.
 
“The legacy has to be one where we and those that come after will carry on the tradition of customer service, of being national builders, of believing in the system that we’ve created and that we’re a part of, and that we’re lifted up higher and make others in our country who’ve not had it as well as we have and have had to be better. So I entreat you, it’s with pride and joy and with humility and with a great deal of emotion that I thank you for allowing me to spend 40 years in your midst and in some way making a small contribution to our country and to our people and to the future.”
 
Twenty-year honouree Arvin Wallace, Head Butler at the One&Only Ocean Club, added that his experience at Atlantis has been a life changing one. “It has helped develop me as an individual both in my professional and my personal life. I can honestly say that I am able to take lessons learned here back into my community for the betterment of my community. Working here at Atlantis has afforded me the opportunity to meet people from all walks of life, particularly influential people like former U.S. President George Bush, form many friendships and meet my lifetime mate. I am very appreciative for being employed at Atlantis.”
 
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HEART OF HOUSE - Rose Cooper, a Kitchen Baker/Cook at The Cove, and Mark Munroe, a Houseman in the Royal Towers – FRONT OF HOUSE –Imperial Club Concierge Monadu Steed Croupier Hugo Bethel; Sr. VP of Human Resources Karen Carey and on end George Markantoni

President & Managing Director George Markantonis focused his remarks on encouraging staff to continue the ‘magic’ Atlantis is known for.
 
“We come in this room and we know that we are surrounded by our top performers, and not only our top performers, but people who have been through thick and thin with us as a property for multiple ownerships. People who have sat and done their jobs every day, looking after our customers… in spite of what they might read in the press or hear on TV, people who ignore wild rumours and speculation because they’re much more focused. They have a job to do.
 
“These are all of you. It’s not by accident that any of you are in this room. It is not by accident. Please remember that. Know that those of us who are here, because we’re a part of the organizing committee, are very, very touched and proud to be within the same four walls as all of you.”
 
Reminding attendees how to “laff at we sef”, comedians Naughty and David Wallace had their respective turns on the stage and kept the crowd laughing from start to finish, while Sr. VP of Security Douglas Hanna and the ‘Senior Executive Choir’ (yes, the senior team donned choir robes) took the audience to Church.
 
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(left to right): Chief Gaming Officer Audrey Oswell, winner Conference Service Manager Anthen Mortimer, Sr. VP of Administration J. Barrie Farrington and winner Purchasing’s Wardrobe Coordinator Claudette Farrington.

And then with the beat of the goatskin drum, the winners were announced. With this year’s event comes amendments to the process made last year, which include an increase to the number of Manager and Line Staff winners. This year one Leader, two Managers and four Line Staff winners were chosen.
 
First up was the Leader of the Year category, which for a second straight year had a record number of nominees – 7 in all - vying for the win. Sr. Director of Laundry and Valet Operations Dale Marche captured the win, $6,000 in cash, VIP seating at this year’s Boxing Day Junkanoo Parade, a full body spa treatment at Albany House the ultimate in car services, which includes complimentary gas from the service station of his choice for one year, three car tune ups over the course of his reign and a car cleaning every month for one year from 5-Star Cleaning.
 
Up next was the Manager of the Year category, which also featured a record nine nominees. In the end, Conference Service Manager Anthen Mortimer and Purchasing’s Wardrobe Coordinator Claudette Farrington reigned supreme, taking what organizers referred to as the ‘VIP’ package which affords them valet service (on property) throughout the course of their reign, dinner at four of Nassau’s fine dining and exclusive restaurants, namely Café Martinique, Graycliff, Lyford Cay Club and Old Fort Bay, and $8,000 in cash.
 
Twenty-two line staff nominees took the stage next in hopes of hearing their names called as the winners for Heart of House and Front of House respectively. With the sound of the goatskin drum, the Heart of House champions – Rose Cooper, a Kitchen Baker/Cook at The Cove, and Mark Munroe, a Houseman in the Royal Towers – and the Front of House conquerors – Croupier Hugo Bethel and Imperial Club Concierge Monadu Steed – claimed the title of Employee of the Year. They each won what organizers termed the ‘Extraordinary’ package, which includes Atlantis Laundry service, Maid-for-a-day service, a healthcare package affording them a full executive physical at Doctor’s Hospital, an eye exam with a qualified optometrist from Bahamas Vision Center, Dental care from Bayview Dental, Limo service to attend any special functions they may have, lunch for themselves and three colleagues at Mosaic, lunch for themselves and three friends at Virgil’s, a private party of 30 at Mario’s Bowling and $15,000 in cash.
 
Oh what a night! And the excitement did not end there. Screams from the crowd erupted as R&B crooner of the 80’s and 90’s James Ingraham appeared on stage and belted out some of his greatest hits! That wonderful treat was followed by the sweet, sweet sounds of Junkanoo leading attendees out of the Atlantis Theatre into the Imperial Ballroom for the after party.
 
This year’s Crystals – Diamond Awards was held in the Atlantis Theatre Wednesday, February 8 th.

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