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From:TheBahamasWeekly.com Community
Freeport, Grand Bahama - Bahamas based, international motivational speaker, corporate trainer , author and talk show host Master Motivator Spence Finlayson will be facilitating his highly acclaimed Customer Service Excellence Seminar in Freeport at the Pelican Bay Hotel on Thursday February 26th from 9am to 3:30 pm. Finlayson, a 27 year veteran of the personal development industry, said that “In today’s customer-oriented business environment ‘people skills’ are critical for personal and organizational success. Our seminar gives you the skills you need to communicate professionalism, maintain respect , enhance customer relationships and secure an overall competitive advantage.” Some of the topics to be covered during this full day seminar are: The benefits of excellent service , Focusing on customer service success, How customer service creates revenue, Managing Customer Expectations, Dealing with difficult Customers and Responding Effectively To Specific Customer Behaviors and much more.
Spence Finlayson is the Founder, President & CEO of the Phoenix Institute for Positive Development & Empowerment and has conducted seminars and workshops in over 22 foreign countries. He is Bahamian Icon Nominee and a former Rotarian of The Year. He is the author of Dare To Be Great: Overcoming Life’s Challenges On Your way To The Top ! “ For more information and to register for this seminar please call 242-601-6162 or by email at phoenixinstitute@gmail.com
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