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Last Updated: Feb 13, 2017 - 1:45:37 AM |
Intense Training - Volunteers listen intently to Director of Volunteers Tarahan Mackey as he prepares the volunteers for the responsibilities they will have during the Annual General Meeting of the Boards of governors of the Inter-American Development Bank (IDB) and the Inter-American Investment Corporation (IIC), April 7-10, 2016. (PHOTO/BIS)
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NASSAU, The Bahamas – Volunteers will play a vital role in The Bahamas’ successful hosting of this year’s Annual General Meeting of the Boards of Governors of the Inter-American Development Bank (IDB) and the Inter-American Investment Corporation (IIC). Some 150 individuals from various sectors of the Bahamian society have been chosen to serve as Volunteers and will be required to perform various functions during the four-day event.
There are certain specific qualities and skills that contributed to the selection of the volunteers. They are required to be hospitable, bilingual, have strong inter-personal and communication skills, and understand how to perform their duties with a level of professionalism that ensures the delivery of superior service. Director of Volunteers, Tarahan Mackey led a series of special training sessions to ensure that the individuals are equipped to effectively assist delegates attending this major international meeting.
During the training sessions, Mackey clearly articulated the rules of engagement and the performance expectations. He noted that, “we worked earnestly for several months conducting a thorough, detailed recruitment process to ensure that the individuals selected possess the requisite skills to effectively perform the assigned functions”. The group comprises public and private sector professionals, College of The Bahamas and high school students and expatriates, particularly citizens from IDB member countries resident in The Bahamas. The highly skilled individuals embraced the training as vital to their preparation as Bahamian ambassadors for this major event.
Mackey explained that the Local Organizing Committee received overwhelming response to a mass email requesting volunteers. More than 400 people signed up, but there was room for only 150. Out of the enlisted volunteers, 13 are team leaders to assist in supervising the various divisions required to work the event.
Tourism is the major business of The Bahamas and the People-To-People approach underscores the country’s commitment to quality service. That’s why Mackey’s mantra for his team of volunteers is “Hospitality Is Our Signature”.
“When you think about a signature, when you think about a brand that is exclusively yours; The Bahamas will not have skyscrapers like New York; The Bahamas does not have the technology like Tokyo; it probably will never have the Swiss Alps, but what it does have is hospitality.”
Mr. Mackey stressed to volunteers that they must have a commitment to work and the need to excel.
The 57th AGM of the IDB and the 31st AGM of the IIC is scheduled for April 7-10, 2016 at the Baha Mar Convention Centre. An estimated 5,000 public and private sector delegates representing the 48-IDB member countries, and various Business, Finance and Economic institutions and agencies are expected in Nassau for these meetings. Ministers of Finance from the various member countries serve as Governors on the Board of the IDB and will lead the delegations from their respective countries.
© Copyright 2016 by thebahamasweekly.com
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