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News : Bahamas Information Services Updates Last Updated: Jun 17, 2021 - 2:28:07 PM


The Government announces a centralized collection centre for documents requested on MyGateway
By Digital Transformation Unit
Jun 17, 2021 - 9:16:04 AM

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Nassau, The Bahamas – As part of its ongoing digital transformation initiatives, the Government of The Bahamas has announced the opening of the Centralized Collection Centre, a centralized location for the collection of government documents requested via the MyGateway portal. The establishment of the Centralized Collection Centre is part of the Government’s $30 million investment in digital transformation and related to the launch of MyGateway.gov.bs, its centralized, secure platform to request and pay for a variety of online government services from multiple agencies. These initiatives are intended to make government service requests, payments, and collections easier, more efficient and more convenient.

The services on MyGateway.gov.bs are currently only available to Bahamian citizens, 18 years old or older and residing in The Bahamas. Customers who request services from multiple agencies may request to have all documents collected at the Centralized Collection Centre, located in the post office at the Town Center Mall, during the hours of operation - 9:30AM to 4:00PM, Monday to Friday.

Initially, the Centralized Collection Centre will enable the collection of documents from the Road Traffic Department and the Registrar General’s Office for the services of renewing or replacing a driver’s licence, renewing a learner’s permit, and requesting certified copies of birth, death and marriage certificates. Additional documents for collection will be included in the coming weeks. All documents must be collected in person and one form of a government-issued identification must be provided for verification.

The Centralized Collection Centre is a critical part of the Government of The Bahamas’ vision to increase the ease of doing business in The Bahamas and improve the lives of its citizens. It will play an increasingly crucial role as the Government moves closer to its goal of making 200 government services available on MyGateway.gov.bs.

For more information, please visit MyGateway.gov.bs and follow MyGateway on Facebook.

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