Top left: Agatha Marcelle, Executive Director of the National Training Agency. Bottom Right: he Hon. Glenys Hanna Martin, Minister of Transport & Aviation.
(BIS Photos/Gena Gibbs)
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NASSAU, The Bahamas -- Developing a strategic vision for the
future of the Postal Service, senior managers met to regroup and share ideas on
how to improve the customer service needs of the Bahamian Postal System.
“Managers are meeting today to rededicate and recommit
themselves to the core values of the Post Office because our postal service is
still an essential government service that keeps our chain of islands
connected, through the timely service and delivery of goods and information
provided by our commitment to the civil service,” said the Hon. Glenys Hanna
Martin, Minister of Transport & Aviation.
“We are here to determine the way ahead for the improvement
of the service because many Bahamians in the remote corners of the country are
depending on the reliability of the postal service to keep them connected to
the capital city.”
The Ministry of Transport and Aviation held a Senior
Managers Conclave
on Saturday for the Bahamas Post Office at the Paul
Farquharson Center, Police Headquarters. Minister Hanna Martin
highlighted to the Senior Managers that the internet is not available in all
parts of the country, which makes the postal system a very important service
still today.
“Teamwork has always been the strength of the postal
service. It is important we emphasize here, the need for periodic human
resources training, to refresh our skills from time to time, promote synergy
within the senior managers corps, and to discuss new products and services,
designed for people living in the 21st century,” said Minister Hanna
Martin.
Agatha Marcelle, Executive Director of the National Training
Agency (NTA), gave the Post Office Managers a few ideas about how employees
view management.
“If you are going to reach the goals you were talking about
today, it’s really important for you to have life -- your energy and the passion you have is
what keeps you going,” said Ms. Marcelle.
“In order to lead your team, there are some things you have to be
willing to do. Seeing your glass half full, rather than half empty, it’ll
make it better for you. There are people you have to lift.”