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News : New Providence Last Updated: Jan 15, 2018 - 10:10:16 AM

Warwick Silver Autumn Foundation hosts Training, Education Program in conjunction with Ministry’s Community Bahamahost Programme
By Theresa Oakes
Jan 15, 2018 - 9:55:33 AM

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Warwick Paradise Island –Bahamas team members pose with students who completed their Community BahamaHost Programme certification, which was conducted at the resort at the end of 2017.

Paradise Island, The Bahamas - The non-profit Warwick Silver Autumn Foundation organized its first official hospitality training and educational programme at the end of 2017 in conjunction with the Bahamas Ministry of Tourism & Aviation’s Community BahamaHost Programme and will launch its second training event on Monday, Jan. 15, 2018 at the Warwick Paradise Island - Bahamas.
The Foundation’s primary mandate is to provide educational programs to young adults so they can develop vocational skills related to the hospitality industry. Training is also provided in other areas vital to entering the workforce including communication skills, customer service, computer literacy, leadership, teambuilding, accounting and personal development.
The Foundation partnered with the Ministry, and held a rigorous two-week training for 23 students at Warwick Paradise Island – Bahamas from Nov. 27 – Dec. 8, 2017. Participants received 40 hours of educational training presented in three workshops over five days in order to receive the BahamaHost Certification. Students then had to complete 40 hours of soft skills focused on job readiness.
As a result of the success of the first event, the Warwick Silver Autumn Foundation will organize a second session with the Ministry’s Community BahamaHost Programme starting on Monday, Jan. 15, 2018. At the completion of this second programme, students from both sessions will be selected to participate in an accelerated course with the Foundation consisting of both theory and practical work in their areas of interest in the hospitality industry, further advancing their skills.
“We are proud to play an integral role in the development of the students to obtain the Bahamas Host Certificate, sponsored by the Warwick Silver Autumn Foundation, and the Bahamas Ministry of Tourism and Aviation,” said Ben Davis, general manager, Warwick Paradise Island – Bahamas. “Young people are the future of the tourism and hospitality industries as well as The Bahamas. It is important that they have the skill set needed to enter the work force in these industries and understand the importance tourism has on the overall growth and development of our country.”

Team members from Warwick Paradise Island – Bahamas made presentations to the students during the first session. GPaul LeBlanc, special assistant to the president of Warwick Hotels and Resorts, led the “Introduction to Entrepreneurship” session; Brucely Cornish, financial controller, spoke about “Financial Budgeting” and Kerilee Griffith, human resources coordinator, highlighted the importance of “Career Planning” for participants.

The educational training modules focused on the following:
·         Product Knowledge (My Bahamas) – students were introduced to Bahamian history, geography, government, cultures, customs, history of tourism in The Bahamas, hotels in the destination, Ministry of Tourism members and the importance of the tourist sector to the tourism destination.

·         Professional Service Excellence – a three-day module that focused on many elements necessary to be successful in the workplace with the first day focused on customer service and its role in customer retention. Day two highlighted communications with emphasis on team building and leadership. Day three tackled professional image and customer influences.
·         Sustainable Tourism – this one-day workshop discussed sustainable tourism and sustainable development in order to preserve the destination for the future. Additionally, the session focused on global tourism health and safety issues that could impact visitors to The Bahamas.

The soft skills job readiness training focused on computer applications, business fundamentals, entrepreneurship, career planning, and health and wellness initiatives.

The training culminated in a graduation ceremony where the 23 students, along with over 300 students in other BahamaHost Programmes, graduated at The Rev. Dr. William Thompson Auditorium under the theme ”Training Brand Ambassadors to Meet Global Demands.”
Warwick Silver Autumn Foundation

Registered in Delaware as a foreign non-profit, the Foundation was created by Warwick Amusements Corporation, a Delaware Corporation, which owns and operates six Warwick Hotels and Resorts in the United States and one hotel in The Bahamas.
The Foundation’s mandate is to provide educational programs to help young adults develop vocational skills related to the hospitality industry. The programs are offered at no cost or at a nominal fee insufficient to cover the costs of providing these services.

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