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Last Updated: Dec 29, 2011 - 2:18:31 AM |
Can You Afford to LOSE 24% of Your Business?
Nassau, Bahamas - Companies who fail to pay attention to resolving customer service issues
immediately find that nearly a quarter of their business has been
shoveled to the competition. Here is your opportunity to do something
about this.
Cherrylee Pinder of
CP Consultants a master trainer and counseling professional will take
your employees through the most exciting and practical service recovery
training program corporate Bahamas has ever seen. The training explores
the root of service issues, perceptions of the customer and employee in
problematic situations, researched effects of the ‘lost customer
syndrome’, steps to service recovery and creating a culture of
excellence that impedes future service recovery challenges.
Register today for The Art of Handling Complaints: Service Recovery. The Chamber Institute offers:
? The best training value for your dollar
? Qualified and experienced trainers and facilitators
? Researched and measurement based learning
? Invigorating and exciting training and instruction
This training will take place on Tuesday, September 6, from 9:00 am to 4:00 pm.
Seating is limited so early registration is recommended. Please complete the registration form and return it with your payment to The Bahamas Chamber of Commerce by September 5, 2011.
Register online.
*NB:
To receive the group discount, 3 or more employees from the same
business must register for the class and submit their registration forms
with payment together as a group. The Chamber of Commerce MUST receive
all registration forms and payments on or before September 5, 2011.
Please call The Chamber of Commerce at 322-2145 or email Latoya Swain at
lswain@thebahamaschamber.com with any questions.
© Copyright 2011 by thebahamasweekly.com
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