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Community : Grand Bahama Last Updated: Feb 6, 2017 - 2:32:04 PM


GBPC Employees Commended for Quick Response to Power Outages
By Earnestine D. Moxyz
Mar 31, 2010 - 5:41:38 PM

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Freeport, Grand Bahama - The methodical execution of the duties carried out by the dedicated and cohesive team of professionals at the Grand Bahama Power Company was clearly demonstrated on Monday of this week, when several tornados hit various areas between 11:30 a.m. and 2 pm on the same day in Grand Bahama leaving in its path - piles of destruction.

As the rest of the island sought refuge during the storm, which came as a surprise and without any warning, linesmen at the Grand Bahama Power Company worked arduously into the night and in the line of danger as wind and rain prevailed, to restore power to the island and its customers.

The Grand Bahama Power Company’s newly installed Interactive Voice Response system, which provides a 24 hours call center, and allows customers affected to report outages worked smoothly as well as more than 900 calls were reported.

Pockets of power outages were reported from as far West as Old Bahama Bay to Chesapeake in the East, and by 8:00 p.m. on the same day, full power had been restored to all areas with the exception of customers in the Indiana Lane and Island Seas areas, which were energized the following day. Customers in the Indiana Lane whose buildings have sustained extensive damages as a result of the storm must have an electrical inspection done of their premises and approval for same must be obtained from the Building Inspection Department of the Grand Bahama Port Authority prior to power being restored.

Commenting on the employees quick reaction and response to the power outages Alan Kelly, CEO and President of the Grand Bahama Power said “that the general public probably takes it for granted that no matter what the weather conditions are, the Power Company is mandated to provide power. Two weeks ago a similar storm occurred in New Jersey and for four days, a significant number of customers were out of service. With the exception of isolated pockets, 98% of our customers were back in service the same night. Our transmission and distribution team, led by Paul Lockhart, deserves a big thank you and pat on their back for the outstanding job they did”.


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