Faithful Patron: At 81-years-old, ‘Bubblins’ Kesslar Cunningham (center) has been banking with CIBC FirstCaribbean for 70 years. As the first client to enter the bank on Client Appreciation Day, he received a special goodie bag.
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Nassau, Bahamas - CIBC FirstCaribbean customers visiting their branch last Thursday were greeted with broader than usual smiles and an invitation to enjoy the table of sweet treats, refreshments, and other goodies as bank employees showed their appreciation of clients’ ongoing patronage.
Managing Director (Bahamas & TCI) Marie Rodland-Allen visited several branches, where she personally greeted and thanked clients and also used the opportunity address any banking concerns.
“Interacting with our clients is one of my favourite parts of the job. It’s important to us that they see us as not just their bank, but an ally for all of their personal financial needs and dreams. We thank our clients for their patronage and choosing us to be a part of their journey in making their financial dreams a reality,” she said, adding, “We choose today to celebrate that partnership.”
Lucky One: Trevor Adderley spun and won an ice cold beverage inside CIBC FirstCaribbeans’s JFK branch on Client Appreciation Day.
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Long-time patron ‘Bubblins’ Kesslar Cunningham – who’s been banking with CIBC FirstCaribbean for 70 years – was the lucky first customer to enter the bank’s Shirley Street branch, and received a customized goodie bag as part of his Client Appreciation gift.
At the Bank’s JFK branch, Trevor Adderley took a spin on the Client Appreciation Day “Wheel of Fortune” and was treated to a cool drink as his prize. Adderley said, “This is why I bank with CIBC FirstCaribbean. Not for the policies, but for the people. They have good managers and professional employees who form personal relationships with their customers.”
In a message to staff to mark the day, CIBC FirstCaribbean Chief Executive Officer Colette Delaney said, “Every client is important to us and it is up to us to make them feel welcome. We must remember that everything we do is for their benefit, and never lose sight of the end point of all our efforts – the client.”
Personal Banking: Employees walked the floors of CIBC FirstCaribbean branches and engaged clients on Client Appreciation Day, welcoming them to a spread of refreshments and the chance to have their thoughts heard. Pictured is CIBC FirstCaribbean Retail District Manager Inger Johnson talking to a customer standing in line at the bank’s Shirley Street branch.
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Meet and Greet: CIBC FirstCaribbean is in the business of making clients happy, which is why Managing Director (Bahamas & TCI) Marie Rodland-Allen (left) took time to visit various branches and speak with clients one-on-one to address their banking concerns on Client Appreciation Day.
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Spin and Win: Clients who did their banking on Client Appreciation Day had the chance to spin CIBC FirstCaribbean’s “Wheel of Fortune” and win various prizes.
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