If you are in a position that requires
you to get the cooperation of others you will be able to perform more
effectively if you increase your ability to influence others. Here are
Developing rapport is crucial
when you are trying to sway others to be receptive to you and your ideas.
Rapport comes easily when you can find areas of common ground. Once
someone feels that you are more like them they begin to let their guard
down and more open to what you say.
Learning to skillfully phrase questions
can be a powerful tool. Always phrase your question to get the answer
you want. For instance, as a manager instead of asking your staff if
they will work over time, ask them when they would like to work overtime?
In other words assume they are already in agreement with you.
Sincere compliments make people
feel good about themselves and in turn good about you. Take the time
to notice something to admire about someone else. Everyone wants to
feel like they have good looks, great style, admirable taste or outstanding
talent. The key however is to be sincere.
Being a good listener also strengthens
your power to influence. Everyone likes to talk to someone who actually
listens. When you listen, others get the sense you care. A good listener
will eventually learn what’s important to the other person and will
know what to say to lead them to their way of thinking.
Use the word because. Why?
Because it gives the perception of credibility and precedes an explanation,
which often moves people into compliance. Sometimes simply offering
an explanation can create ‘buy in’ from the person you are trying
Kim Welcome is CEO of Influential
Voice, a Communication Trainer and Coach; she is committed to helping
professionals polish their vocal image. For more info www.influentialvoice.com